Refund policy

Overview

At Boutique & Co., we want you to love your purchase. Please read our return and refund policy carefully before placing your order.

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Domestic Orders (United States)

We accept returns and issue refunds within **7 days of delivery** for domestic orders.

To be eligible for a return, your item must meet the following conditions:

- The return request must be submitted within 7 days of the delivery date confirmed by tracking
- Item must be unused, unworn, and in its original condition
- Item must be in its original packaging with all tags attached
- Proof of purchase is required

**Non-Returnable Items:**

- Items returned after the 7-day window
- Items that show signs of wear, damage, or alteration
- Final sale or clearance items
- Intimate apparel and swimwear (for hygiene reasons)

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How to Initiate a Return

1. Email us at **[your email]** within 7 days of delivery
2. Include your order number and reason for return
3. Wait for our team to send you return instructions
4. Ship the item back using a trackable shipping method

> Please note: Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

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Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

- Approved refunds will be processed to your original payment method within **5–10 business days**
- Original shipping charges are non-refundable
- If your refund is delayed, please check with your bank before contacting us

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International Orders

**All international orders are final sale. We do not accept returns or issue refunds on international orders.** Please review your order carefully before completing your purchase.

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Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within **48 hours of delivery** with photos of the item and packaging. We will make it right at no additional cost to you, regardless of your location.

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For any questions regarding this policy, please reach out to us at:

**Boutique & Co.**
Email: Boutiqueennco@gmail.com